Effective Date: June 8, 2026

Refund Policy

Refunds, billing, and premium access

Best Meeting Time may offer paid digital features, premium scheduling tools, or optional upgrades. This Refund Policy explains how purchases are handled, when refund requests may be reviewed, how premium access issues should be reported, and how billing support works.

This policy should be read together with our Terms of Service and Privacy Policy.

1. Digital Products and Premium Features

Best Meeting Time provides digital scheduling tools, time-zone comparison resources, and optional premium functionality. Because these products are delivered digitally, access may be granted immediately after a successful payment.

Premium features may include scheduling enhancements, sharing tools, calendar-related options, or other paid functionality made available through the website.

2. One-Time Payments

Unless clearly stated otherwise at checkout, Best Meeting Time premium purchases are intended to be one-time payments. We do not intend to charge recurring subscription fees unless a recurring plan is clearly disclosed before purchase.

The checkout page or payment screen should be reviewed carefully before completing a purchase.

3. Refund Request Window

Refund requests should generally be submitted within 14 days of the original purchase date. Requests submitted after this period may still be reviewed, but approval is not guaranteed.

The purpose of this window is to allow users reasonable time to report technical problems, duplicate purchases, or access issues after payment.

4. Eligible Refund Situations

Refunds may be considered when:

• A successful payment was made but premium access was not delivered.
• A technical issue prevented use of the paid feature after purchase.
• A duplicate charge or duplicate purchase occurred by mistake.
• The wrong payment was processed due to a clear checkout or technical error.
• Best Meeting Time is unable to provide the purchased digital access after review.

5. Situations That May Not Qualify

Refunds may not be provided for:

• Change of mind after premium access was successfully delivered.
• Failure to use the paid feature after purchase.
• Accidental purchases where access was delivered and used.
• Issues caused by unsupported browsers, disabled cookies, or local device problems.
• Requests that cannot be matched to a valid transaction.

Each request is reviewed individually based on the available payment record, access status, technical information, and user-provided details.

6. Technical Access Issues

If you purchased a premium feature and cannot access it, please contact us before filing a payment dispute. Many access issues can be resolved by confirming the payment, refreshing the browser, checking the checkout session, or reviewing the premium unlock status.

When contacting support, include the email address used during checkout, the approximate purchase date, the issue you experienced, and any screenshot or error message that may help us investigate.

7. Duplicate Purchases

If you believe you were charged more than once for the same premium access, contact us with the relevant transaction details. Duplicate purchases may be eligible for refund after the transactions are verified.

8. Payment Processing

Payments may be processed by Stripe or another third-party payment provider. Best Meeting Time does not store full credit card numbers or complete payment credentials on its own servers.

Payment processors may have their own processing rules, timelines, fraud checks, bank review steps, and payment method requirements.

9. How To Request a Refund

To request a refund review, email us at:

support@bestmeetingtimeapp.com

Please include:

• The email address used for the purchase.
• The approximate purchase date.
• A short explanation of the issue.
• Any screenshot, error message, or payment confirmation available.

10. Processing Time

Refund requests are typically reviewed within 3 to 7 business days after we receive enough information to identify the transaction and evaluate the issue.

If a refund is approved, the time it takes for funds to appear depends on the payment processor, card issuer, bank, and payment method.

11. Chargebacks and Payment Disputes

If you experience an issue, please contact Best Meeting Time support first so we can review and attempt to resolve it. Filing a chargeback or payment dispute may delay resolution because the matter may need to be handled through the payment processor or financial institution.

12. Policy Changes

Best Meeting Time may update this Refund Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.

13. Contact Information

For refund, billing, premium access, or payment-related questions, contact:

support@bestmeetingtimeapp.com